For hiring managers, a long-standing dilemma still exists. Two seemingly qualified candidates are interviewing for the same position, but only one can be hired. This seems to be the ideal situation for hiring managers. However, this is still a dilemma, and the puzzle needs a solution. In this article, we’ll explain why soft skills on workplace matter.
Organizations now prioritize “soft skills” as a critical differentiating factor when choosing between two mostly equal candidates. In addition, in LinkedIn’s global talent trends report, 89% of talent recruitment professionals said soft skills are necessary or more important than hard skills. Moreover, 90% said that when new employees are unsuccessful, they lack vital soft skills.
In this article, we defined and explained the importance of soft skills in the workplace and how organizations can best evaluate candidates during the recruitment process.
What are soft skills?
Soft skills combine interpersonal skills, social skills, communication skills, personality or personality characteristics, and attitudes.
- Communication (listening and speaking skills)
- Professional ethics
- Leadership qualities
- Time management
- Make a decision
- Conflict resolution
- Critical thinking
- Solve the problem
Since soft skills are professional attributes that cannot be quantified, it may be difficult for hiring managers and others present in the recruitment process to evaluate them in potential recruitment, making them an essential but elusive set of skills.
Vital needs for it in the workplace
As organizations hope to add additional value to their business, soft skills in the workplace become increasingly important. A study conducted by Wonderlic found that 93% of hiring leaders stated that soft skills are an “essential” or “critical” element when making hiring decisions. In addition, many employers say that soft skills are more important than technical skills.
What are soft skills, and why are they essential? “The Wall Street Journal,” says. “For employees with the right soft skill set, competition has heated up. These skills vary by industry and salary range-from chatting with customers at the checkout counter to coordinating projects across multiple departments within tight deadlines.”
According to a National Association of Universities and Employers survey, employers emphasize leadership and teamwork as ideal qualities rather than analytical and quantitative skills when recruiting college graduates.
Burning Glass analyzed millions of US job postings and found that one-third of the skills required in job postings were “baseline” or soft skills. “Even in the most technical occupations (like tech information and healthcare, more than a quarter of all skill requirements are for baseline skills,”
Talents with appropriate soft skills are scarce. LinkedIn’s workplace learning report lists soft skills as the most critical training focus.
Soft skills in the workplace are always necessary.
Behavior-based interview questions can help organizations more easily identify the soft skills a candidate possesses, especially for technical positions where the questions are more based on hard skills. In addition, they can understand how they deal with various challenges in certain situations.
Today’s business landscape is about communication, relationships, and presenting your organization to the public and potential employees in a positive way. Soft skills in the workplace enable organizations to use their technical skills and knowledge effectively and efficiently without being hindered by interpersonal problems, infighting, and inadequate public and market perceptions.
The right combination of recruiting soft skills requires a cautious and strategic approach. It also requires an investment of time, patients, and intuition. Make sure to think carefully about learning more about your candidates when humans interact with other people.